Intelligent Performance Marketing

Meet NetX’s most connected affiliate experts

NetX Most connected 2010 Winners Erica and Val

First let me apologize to Erica and Valerie for the tardiness of this post. Back in August of 2011 I ran a little contest among the affiliate marketing experts that work at NetX. Our folks were asked to use their influence within the affiliate community in order to drive participation in our AffiliateBenchmarks research study. We tracked the results using unique links for each person and awarded the winners with cheesy cool trophies and free lunch for a month.

Erica Myones (right of photo) won the Most Connected Overall award for driving the most participants to our research project. This was not a surprising outcome since Erica is well connected as a result of her many years in the industry.

Valerie Russo (left of photo) won the Most Connected By Weight award (photo below). Val, an obviously fit person, won this award because she drove the most participants based on her tenure in affiliate marketing. This category was created to give everyone on the team an equal chance of winning.

Congrats to Erica and Val…NetX’s Most Connected Affiliate Experts!

Thank You for 10 Amazing Years

It is with great pride that I look back on the last 10 years. Chris Kramer and I started Netx (then NETexponent) in January of 2001 with one simple goal; to acquire the most valuable customers for our clients at the most efficient rate. 10 years laterand that is still the driving premise behind everything we do at Netx.

Over the years we have had the pleasure of working with many great people across many wonderful companies. Our client list currently includes such top brands as Audible.com (an Amazon.com company), NickelodeonConde Nast, Dick’s Sporting Goods, Financial Times, Hot Topic, Dymo (a Newell Rubbermaid company), and Red Roof Inn. Other client experience includes work for AMEX, The New York Times (our first client), Verizon, Scholastic, ESPN, and many other category leading brands. Our clients are extremely forward thinking and treat us as a partner rather than a vendor. To all of our clients, past and present, “Thank You.”

We have also had the pleasure of working with some of the most amazing people in the online ad industry. The folks that work at Netx are the best and brightest minds in this space and constantly impress us with their creativity and dedication. To all of our staff, past and present, “Thank You.”

The publishers we work with are genuinely nice folks who work hard to drive the best results possible for us and our clients. To all of our publishers, past and present, “Thank You.”

The client-agency-publisher trifecta can be described simply as “good people & great results”.

For all of these reasons and many many more…I consider myself very lucky to be a part of Netx.

Netx 10th anniversary cake

We would not be here without help. So four our 10th anniversary celebration we decided thank as many folks as we could. A party took place in Battery Gardens, a wonderful waterfront venue in Battery Park NYC. We were joined but current staff, past staff, clients, partners, friends, and family. Notice that our custom cake features each of our current staff along the base (our foundation) and our clients on the second tier and a message of thanks. It was a fun opportunity for us to say “Thank You” to those who have helped us along our journey.

We must also thank our wonderful friends and family for cheering us on over the years. Our parents taught us to take chances, be creative, and treat others the way we would want to be treated. Our siblings pushed us to achieve more and always believed in us. And our loving spouses constantly deal with our addiction to email and late nights working. We love you all and “Thank You!”

Here are some great moments from that special night. I am sorry that we could not have everyone there with us but please know that you were all there with us in spirit.

Thank you for 10 amazing years and cheers to many many more!

I love my job!

Signed,

Peter

 

 

 

Advanced Affiliate Marketing for Subscription & Retail Marketers

I was lucky enough to speak with Vinny Lingham of  Yola.com at AdTech San Fransisco last week. Our session was part of the performance marketing track and focused on advanced affiliate marketing techniques for subscription and retail marketers. Netx has a long history of building successful affiliate marketing programs for retail companies like Dick’s Sporting Goods, Hot Topic, Ice.com, etc but we also have a long history of building successful programs for subscription marketers such as Audible.com, Conde Nast, Yola.com, and many more. In this presentation I explained some of the different challenges facing each segment and then shared how affiliates can help. Check out the presentation below to see what was presented. Tweet any questions to @figueredo or @netxagency.

Here is the official session description from AdTech

Advanced Affiliate Optimization
Techniques for Retail & Subscription Marketers

wednesday, april 13 2:30 PM – 3:30 PM | Performance

Affiliate marketing best practices are not “one size fits all.” Optimization tactics that work for online retailers could prove disastrous for subscription marketers (and vice versa). This session examines popular affiliate strategies from both the retail and subscription marketing perspectives to identify how both types of marketers can grow sales/subs, manage quality, protect their brand and ultimately get the most from this channel. Learn from Peter Figueredo’s, Co-Founder and Brainstorm Chaser of Netx, 11 years of experience running successful affiliate and search campaigns for large retail and subscription advertisers.

Key Takeaways:

  • Learn how to create a cooperative search and affiliate strategy
  • Hear best tactics for retailers using coupon sites and consumer promotions and growing order size and lifetime value
  • Gain insights into how subscription marketers can manage lead and trial quality, maximize retention rates and manage affiliate promotions

 

Advanced Affiliate Optimization Techniques For Retail & Subscription Marketers

If you are attending the Ad-Tech conference in San Francisco next week you should swing by my session on Wednesday at 2:30 pm. I will be presenting some great tactics that online retailers and subscription marketers can use to optimize their affiliate program. Presenting with me will be Vinny Lingham of Yola.com. Vinny is brilliant and will share some great tips from the subscription advertiser perspective. If you are attending and see me walking around, or if you attend my session, please stop and say “hello.”

LinkShare Symposium East 2010 – A Success!

On Tuesday I attended my first ever LinkShare Symposium, representing our clients: Nick Jr. Boost and Shockwave ! Overall, it was a great event with a perfect balance between education, networking, and fun.  Since it was my first time, I just wanted to reflect on everything I experienced, as well as provide a brief overview for those who couldn’t make it.

To kick off the event, several members of the LinkShare team (including CEO Yaz Iida) welcomed and thanked all of the attendees. They introduced us to some of the great developments that LinkShare has been working on:

  • Deep Linking Controls (For advertisers that do not allow linking to certain pages, but would like to allow deep linking on all other pages)
  • WordPress Deal Feed Plug-In (LinkShare would like to make it easier for publishers of all sizes – including bloggers – to plug & play. They’ve seen over 5,000 installations thus far!)

And…the most exciting development (in my opinion) is the ALL NEW Advertiser Dashboard! The new advertiser interface is a lot cleaner and simpler, making it easy to find everything you’re searching for:

  • New Trend Chart with Year over Year Trending Reports
  • It is now easier to enter dates when pulling a report
  • Link Section enables you to see just how well your creative is performing
  • Publishers are a lot easier to locate

After we learned about all these new developments, Sucharita Mulpuru (Vice President of Forrester Research and Symposium 2010 Keynote Speaker) talked to us about how eCommerce can succeed in every economic condition. Some key notes (ha.. no pun intended):

  • Consumers shop online because it’s convenient (#1 reason: it saves time and #2 reason: deals & coupons -> Remember this important stat, advertisers!)
  • Successful brands compete up or across! Instead of fighting over whose value/dollar menu was the best, McDonald’s challenged Starbucks by highlighting a new product: McCafe.
  • React to people power: Get your customers involved! Social web activity is a global phenomenon. EventBrite allows customers to share information about their tickets via social media.
  • Expand your IT team – new technological developments & innovation breed success.
  • Multi-Channel: Many buyers are now on more than 1 device – embrace the mobility revolution.

Next up: Panel Discussion! This year’s panel included: Siva V. Kumar (TheFind.com), Diana Gee (The North Face), Jeff Nobbs (ExtraBux), David Lonczak (Drugstore.com) and Kenneth Dayley III (crocs). This discussion was interesting because it allowed us to get perspectives from both advertisers and affiliates! It was great to hear their thoughts on these topics:

  • Conversion Rates: Some affiliates (including ExtraBux) are going to have dynamic featured ads that will change to fit the customer. It’s also important to make sure there are clear Call to Actions. Additionally, don’t include too much info! We wouldn’t want to overwhelm visitors.
  • Data Feeds: What’s missing? Unique identifiers: Sku #s, Bar Codes, Brand & Model #. Tax and Shipping information is also a plus for TheFind.com!
  • Coupons & Discounts: crocs found that product-specific coupons performed much better! Siva from TheFind pointed out that virtual discounts (e.g. Facebook Credits) are great for those advertisers who are brand sensitive and prefer not to offer coupons.
  • Mobile Commerce: TheFind also found that their peak mobile day was Black Friday due to customers comparing online deals to in-store.
  • Global Plans: Try to develop sites that are accessible to those around the world.
  • Getting Ready for Q4: Prepare ahead of time and make sure you keep your affiliates posted on your deals. Ideally, letting affiliates know when a product is out of stock would be great too (especially to help conversion rates)!

After all this great learning, it was lunch & Golden Link Award time! The Golden Link Awards were hosted by the Upright Citizens Brigade who certainly kept things fun.  I especially liked their piece on the creator of the Pop-Up Ad – “Mr. Popup.” The Golden Link Awards were really nice because they rewarded all of the innovative and successful players in the affiliate marketing space. Congrats everyone!

Next came “DealMaker,” a place for affiliates and advertisers to walk around and chat. Some had booths with great giveaways (Erica won a hat from KarmaLoop.com) and some just had great information.  This was one of the most successful parts of the Symposium because I was able to meet a lot of our clients’ awesome partners in person!

Lastly, the after party at the Biergarten at the Standard Hotel – who doesn’t love free beer & pretzels? The photobooth also made things really interesting.

This concludes my successful trip to LinkShare Symposium. I learned a lot, and got to connect with all kinds of people – merchants, agencies and affiliates alike! Thanks everyone for this great experience.

Valerie Russo

Media Coordinator – Affiliate

Catch the NETexponent team at SMX in Santa Clara, California March 2nd- 4th

Before forming a client relationship with the Search Marketing Expo, we at NETexponent had been attendees of the leading search conference for years.  This convention, produced by Third Door Media, always attracts highly distinguished speakers, and SMX West-Santa Clara will not disappoint.  This year’s keynote speaker, Microsoft CEO Steve Ballmer, will bring his jovial personality and exceptional brand of technology leadership to set the stage for a highly educational and network-enriching three day experience.

In addition to Mr. Ballmer, team members from Google, Yahoo!, and Youtube (amongst others) will speak on behalf of the most knowledgeable leaders in the industry.  Fear not, however, sessions are clearly labeled and expertly tailored to fit any experience level so that all visitors leave feeling educated and inspired, not bored or overwhelmed.

The NETexponent team has always found that SMX offers sessions to match any interest and an exhibition hall to generate quality leads- not just visitors looking for free stuff (although you won’t leave empty handed).  Meet us at the preshow meet-and-greet or during one of the more structured networking events.

All in all, we would love to catch up with you there, so take advantage of the early bird pricing to save up to $350.  To get more conference details and information about signing up for an attendance pass, visit http://tiny.cc/Meet_NETex_at_SMX.

And if you are as passionate about SMX as we are, click here to join the affiliate program.

See you in Santa Clara!

See you in Santa Clara!

Best Kept Secrets of Affiliate Marketing Success

I recently wrote an article for iMediaConnection and I thought I would share some of the insights with our blog readers.

Article Highlights:

  • Affiliate marketers consistently realize positive returns on any investment they make in their marketing efforts
  • Affiliate networks play a large role in helping affiliates learn about and evaluate new opportunities and programs
  • By tapping into industry blog postings and events, affiliates can realistically expect to increase their revenue

Feel free to read the full article at iMediaConnection.

Affiliate Summit West Here We Come

The NETexponent crew is off to Las Vegas for Affiliate Summit West. In fact I am typing this from my Virgin Atlantic flight (gotta love wifi on planes).

Are you going to be at Affiliate Summit West? Want to connect with our team? Here is how you find us.

1. Visit us at the Total Gym Direct meet market table. Our staff will be representing one of our great affiliate marketing clients, TotalGymDirect.com, and would love to see you.

2. Stop by the PMA members meeting.

Or just wander around and you are sure to see one of our friendly crew.

Who will be there?

Sal Conca, Erica Myones, Valerie Russo, Noelle Huter, Chris Kramer, and Me (Peter Figueredo)

see you in Vegas!

A Year in Review

We’re proud to say that 2009 was an exceptional year for NETexponent. We grew as a team and also in our list of clients. Not to mention, NETexponent was recognized with a few awards and several write-ups on notable industry blogs and online forums. This year, we even expanded the list of services that we offer in order to better serve the needs of our new clients.

New Clients
To start, we’ve signed quite a few new clients this year, and some of these relationships grew even further after their initial inception. Early this year, we began working with Total Gym Direct by managing their relatively mature affiliate program. After several successful months, we extended our partnership into managing their search engine marketing efforts, as well.

Shortly after beginning our relationship with Total Gym Direct, we began working with Pingo, a pre-paid calling card service of iBasis, which is a leading carrier of international and long distance phone calls. With this new partnership, NETexponent was able to improve Pingo’s SEM program and enhance their online sales presence. Also early in 2009, we began managing SMX’s affiliate program; having attended the bi-annual search conference in the past, our team had a comfortable understanding of the events and the improvements we could make to the program.

In the fall, we greatly increased the size and diversity of our list of clients, and subsequently our team grew as well! Simultaneously, our affiliate program management grew to include Hot Topic and its subsidiaries Torrid and Shockhound. NETexponent took on managing Automotive Concepts’ (an online auto parts retailer) and Yola’s (website building tools) affiliate programs, too.

New Client Logos

SEO Service

Recently, after bringing an industry executive onto our team, we launched our SEO services. These are quickly gaining prominence in our portfolio of search marketing services alongside our long-established paid search programs. We are implementing these services for one of our newest clients, American Listed, a free online classified listings website.

American Listed Logo

New team members

As mentioned, with the growth of our client roster, we have been excited to expand our team with a number of new positions filled by professionals with impressive, diverse backgrounds. We welcomed the following individuals to the team during 2009:

Wei, Val, Alex

Wei Zhang- IT Analyst Valerie Russo – Affiliate Media Coordinator
Alex Watson
- Marketing Coordinator

Stef, Nir, Lindsey

Estefanie Duque- Office Manager Nir Shemesh- Senior Search Media Manager Lindsey Murphy- Search Media Coordinator

Noelle, Julie, Jessie

Noelle Huter- Affiliate Media Manager Julianne Bohl- Search Media Manager Jessica Baier- Account Coordinator

Under the tutelage of our experienced staff, these folks hit the ground running and have become integral parts of our award-winning team.

Awards

Topseos publishes monthly rankings of the top companies in various online marketing fields. In October, topseos ranked NETexponent the 5th best Affiliate Marketing Agency, and we have since stayed in the top five. To see the most recently published list, visit topseos.

topseos logo

In early September, NETexponent was featured on Inc. Magazine’s 500│5000 list of the 5000 fastest growing independent companies.  We are extremely proud of our fast-paced growth and for the recognition by Inc. Magazine. Because our revenue is primarily performance-based, we issued a press release heralding this acknowledgment as a recognition of our clients’ success over the past four years.

Inc. Logo

Speaking engagements

This year, many NETexponent team members demonstrated our industry expertise by speaking at a number of leading conferences in search and affiliate marketing.

First, at the Search Engine Strategies Conference and Exposition, Peter Figueredo joined a panel of industry experts for a session called ‘Dealing With Affiliates: A Roadmap to Success.’  Here, Peter shared with the audience the ‘Good, the Bad, and the Ugly’ of affiliate marketing. He described some of the ways affiliate marketing can be successfully married with search engine marketing practices for a synergistic effect on sales for the client.  However, Peter also outlined some of the negative ways that affiliate marketers can abuse SEM and create added competition for advertiser’s search campaigns.

Peter at SES

In August, Senior Affiliate Media Manager Sal Conca spoke at Affiliate Summit East during a session discussing affiliate websites’ dynamic shopping features.  This panel covered all subjects including website creative, optimization, merchant relationships and analytics/reporting.

AffiliateSummit Logo

At Commission Junction University (CJU), during the “Affiliate Marketing: The Whole Truth” workshop, Peter presented some results from the AffiliateBenchmarks report. These teaser facts gave a broad overview of some of the recently analyzed data points to spark interest in the report that was due to be completed and released shortly after.

CJU Logo

On November 10th, at PubCon Las Vegas, Chris Kramer presented data from the newly completed 2009 AffiliateBenchmarks report.  This data supported the theme of the session which addressed the varying quality of available market research.  Chris cited research applicable to both search and affiliate marketing, and the whole event was promoted in a press release sent out a week before the session.

PubCon Logo

2009 AffiliateBenchmarks Report

AffiliateBenchmarks

In November, we began a hard release process of the 2009 AffiliateBenchmarks report, following a soft release period in which we sent out the completed report to everyone who filled out the survey in its entirety back in July.  Each wave of promotion garnered attention from industry publications and leaders, which we expedited by working with an external agency to assist in the promotion.

In the end, the report and slices of its data were featured on EasyAffiliateMarketing.biz, TJantunen.com, the Performance Marketing Alliance, Website Magazine, digiday: DAILY, Internet Vibes, Visibility Magazine, Biz Report, Marketing Charts, Marketing Vox, Market Scan, MediaTrust. These forums, organizations and blogs all took interest in the report because of its previously unheard of sample size of 3,500 respondent and the depth of its analysis.

Happy Belated Birthday To Us

Happy Birthday

NETexponent was started in January of 2001 by myself and Chris Kramer which means we just turned 8 years old!

Sometimes we get so wrapped up in our work that we forget to stop and celebrate our wins. Today we are taking a short break and celebrating as a team with a company lunch. Nothing extravagant (gotta watch that budget) but a good chance to sit down with our NETexponent family and celebrate.

It is also a good time to thank all those who have helped us over the years. We have had the pleasure of working with amazing clients, partners, and staff. Chris and I would like to offer our deepest thanks to each and every one of you.

“Thank You All”

* I will be uploading some old photos to our Facebook Fan Page so stop by and check em out for a chuckle.