Intelligent Performance Marketing

Affiliate Marketing Best Practices: Setting Goals

By Salvatore Conca

Setting goals for your affiliate marketing channel sounds so simple. But the reality is there are a number of factors to consider when setting goals and choosing KPIs (Key Performance Indicators) for your affiliate marketing channel. Elements to consider include how established your brand is, the maturity of your affiliate program, and the other marketing efforts both online and offline that may influence your affiliate channel.

The most popular KPIs for retail advertisers with an affiliate program are Revenue, Sales and ROAS (return on ad spend). If you’re a new brand or launching a new affiliate program, revenue will be your easiest measure of success. How much revenue? That will depend upon factors such as brand awareness, how competitive your industry is, and seasonality. Mature brands should consider other factors, or secondary KPIs, such as whether affiliate sales are coming from existing customers or new customers. As your affiliate program grows, your goals and KPIs should evolve.

Affiliate marketing is generally known as the most efficient online-marketing channel because of its pay-for-performance model. That means it should have a high ROAS. Before calculating your ROAS, make sure you clearly define all of your cost variables. Affiliate commissions are obvious, but there are also network fees, paid placements and agency fees. If you operate your affiliate channel with a fixed budget, make sure you have allocated funds properly to hit your revenue goals and still meet your ROAS objectives. I also recommend keeping a small budget set aside for paid placements, additional exposure and testing.

For subscription products and services you’ll be looking at a whole different set of metrics, in fact revenue may not even be relevant. The number of subscriptions and your CPA (cost per acquisition) will be the means by which you grade performance.

Once you have your goals in place and you’re ready to measure your KPIs, it’s time to use these goals to build your strategy. One of the most important things to remember is that your goals are there to measure your success. If you didn’t hit your goals, make sure you understand why. You should also revisit and readjust your goals regularly depending on growth and other factors you may not have accounted for in your initial plans.

Salvatore Conca is the Director of Affiliate Marketing at NetX.

AffiliateBenchmarks™ Included in Econsultancy’s Internet Statistics Compendium

By Erica Myones

AffiliateBenchmarks™, the official research division of NetX, is pleased to announce its inclusion in Econsultancy’s Internet Statistics Compendium. The most recent report – published September 2011 – is the fourth iteration of the study and includes data from more than 8,600 affiliate marketing professionals. We are ecstatic about the opportunity to share our data and findings with Econsultancy’s userbase.

In fact, NetX has worked with Econsultancy to offer our readers and supporters a 30% discount on Econsultancy’s premium membership offerings. As a premium member, you will have unlimited access to all of Econsultancy’s resources, including the Global Affiliate Marketing Statistics, which includes data from AffiliateBenchmarks™.

To take advantage of this offer, visit Econsultancy’s membership page, choose the level that best fits your needs, and then enter NETX30 in the promotional code box. This offer expires 12/31/12.

Meet NetX’s most connected affiliate experts

NetX Most connected 2010 Winners Erica and Val

First let me apologize to Erica and Valerie for the tardiness of this post. Back in August of 2011 I ran a little contest among the affiliate marketing experts that work at NetX. Our folks were asked to use their influence within the affiliate community in order to drive participation in our AffiliateBenchmarks research study. We tracked the results using unique links for each person and awarded the winners with cheesy cool trophies and free lunch for a month.

Erica Myones (right of photo) won the Most Connected Overall award for driving the most participants to our research project. This was not a surprising outcome since Erica is well connected as a result of her many years in the industry.

Valerie Russo (left of photo) won the Most Connected By Weight award (photo below). Val, an obviously fit person, won this award because she drove the most participants based on her tenure in affiliate marketing. This category was created to give everyone on the team an equal chance of winning.

Congrats to Erica and Val…NetX’s Most Connected Affiliate Experts!